Sober Sidekick for Investors

Empathy Health Technologies · Investor overview · October 2026

Relapse happens in isolation. No one recovers alone here.

Sober Sidekick is a free, anonymous peer-support app for addiction recovery. Every post gets a reply from a real person, usually within minutes, and the data from those conversations predicts relapse before it happens. Health plans and employers pay us to put that network to work for their members.

See the impact data
1.6M+App downloads
100%Posts answered by a person
< 4 minAverage wait for a first reply
93%Relapse predicted 14 days out*
★★★★★ "This App changed my life - without a doubt."· 100% of posts answered by a person· Taught at Harvard Business School· ★★★★★ "I was AMAZED by the amount of support I received on just one initial post."· −48% relapse risk after one peer interaction· 4.8 out of 5 from 32,600+ ratings· ★★★★★ "make you feel loved in a very dark time."· 1.6M+ downloads in 150+ countries· Featured in Fortune, twice·
Why Sober Sidekick

Four reasons this compounds.

Impact

Each act of peer support lowers relapse risk, starting with the first one.

Members who connect with peers relapse less, stay sober longer and stay engaged longer. For the health plans that pay for their care, that shows up as lower spending.

Relapse risk by number of peer interactions
−48%relapse risk after one peer interaction, about 65% lower at five or more

Observational platform cohort, self-reported relapse dates. Outcomes validated by the Validation Institute (2023, 50,000+ member cohort).

Sobriety over time
61%sober at 6 months
55%sober at 12 months

Nonrandomized, self-reported. Duke-Margolis case example, 2026

Still here a year later
5+ peer comments
7.5%
All members
3.1%

2.4× the 12-month retention for members who engage with peers.

Platform data, n=14,856 vs 96,382

Where plans spend today$3.64 : $1

ACA plans spend $3.64 on substance use crisis care for every $1 on recovery support.

Wakely & HMA brief, Aug 2026, ~150,000 lives

Modeled savings~$4.4M

annualized savings per 1,000 Medicaid members engaged in recovery support.

CHARM Economics

Missouri, last year~1,500

reports of members staying sober instead of returning to use, from 23,000+ acts of support.

University of Missouri Extension

The mobile experience

One member's first night, from opening the app to being answered.

Free, anonymous, 30 seconds to join and no real name required. Every step is built around other people, because connection is what keeps someone sober.

  1. 1 · Arrive

    Someone is already here.

    The first screen counts their sober time to the minute and invites them to introduce themselves. The community is waiting.

    1,000 new people a day joined in 2024
    Home screen with a 23-hour sobriety timer and an Introduce yourself card reading The community is here for you
  2. 2 · Check in

    Say how today actually feels.

    A one-tap mood check-in, then a gentle starter to share it. It's also a daily signal for the relapse model.

    1 tap to check in, with a starter to share
    How are you feeling today, with Good selected, then What's making today feel good, I can share what is going right, Share the good
  3. 3 · Give to receive

    Pay it forward before you post.

    A first post goes live once the new member supports someone else. Their first act in the community is helping, not asking.

    20% of new downloads give support within 8 minutes
    Give To Receive: your post will go live after you give support to the user below, showing a Day 12 post to support and a Give Support button
  4. 4 · Share

    Post the moment.

    Day counts become milestone cards, so even day one is something to share.

    Day 1 is a milestone too
    Write A Post with a Day 1 card reading Don't let yesterday take up too much of today, and How are you feeling? I can share what is going right.
  5. 5 · Get answered

    Six or seven people show up, usually within minutes.

    Real people send support and reply. "Been exactly here." "You reached out. That's the whole fight." No bots, no scripts.

    < 4 min to the first reply · 6.8 people per post
    A 2 a.m. post, Day 23, with 6 supports sent and replies such as Been exactly here, You reached out, and Awake too
  6. 6 · Pass it on

    The member who was answered becomes the one answering.

    Three years in, a member tells tonight's newcomers to stay. The person who posted at 2 a.m. on day 23 shows up to cheer them on. Next, Comeback Story videos will turn a member's own history into a short story they can choose to share.

    5× retention for members who give support
    A 3 years today post with 6 supports and replies including Someone replied to me at 2am the other night and I am still here, Congrats on 3 years

Screens are current builds from the dev pipeline with synthetic accounts, cropped to the part that matters. Stats: platform data; Amplitude case study.

Support beyond peers

The right help at the right moment, around the clock.

Peers answer first. When a member needs more, the app has the next step ready, at 3 a.m. as much as 3 p.m.

Resources tab with 24/7 AA Meeting and 24/7 NA Meeting join buttons, Recovery Meetings nearby, Talk to Someone Now and Member Support Resources
24/7

AA and NA meetings, any hour

One tap joins a 24/7 AA or NA meeting, with a finder for meetings nearby and a "Talk to Someone Now" line right beside them.

Risk risesThe model flags a member, or they ask for more help
Care reaches outOur in-house team contacts them in the app
Telehealth visitAn in-network counselor or clinician, billed to their health plan
Recovery Care

Telehealth when it matters

Clinical support arrives when the data says someone is struggling, not weeks later at a scheduled appointment.

Help library with 13 collections, including Early Recovery and Detox, 12 Step Programs, Crisis Support, and Relapse Prevention
Library

Resources for every stage

13 collections and hundreds of articles, from detox and 12-step programs to crisis support and relapse prevention, that members can share into the feed.

The community

The community is the product, and it's the part no one can copy.

More than a million people have joined a network where strangers show up for each other every hour of the day. Every new member makes it more valuable to the next one, and that network effect is what turns a free app into outcomes plans will pay for.

1.6M+downloads, from 150+ countries
2M+peer engagements
6.8people answer an average post
23,000+acts of support in Missouri in one year
Engagement rises with every connection

Average active days per member, by how connected they are

No peer connection
12.3
1 peer
23.7
5 peers
32.8
Community leaders
42.3
+244%more active days for the members who lead the community, and 28.7× the total hours

"The Recovery Network Effect": 394,100 de-identified members, Feb 2024 to Feb 2026. Cohorts n=152,769 / 32,221 / 14,571 / 483.

At the network's pace
0:00after posting

A post goes up. Watch replies arrive.

0people have likely joined Sober Sidekick since you opened this page. Next one in about 1:26

Paced from published averages (first reply under 4 minutes, 6.8 responders, about 1,000 new people a day in 2024), with 4 minutes shown in 12 seconds. A simulation, not a live feed.

For members

Belonging, on demand

Anonymous handles, no real names, and someone awake at any hour who has been where they are.

For health plans

Engagement they can't buy

The free app brings members in on its own, about 1,000 new people a day in 2024, so plans reach members who never enter treatment.

For the business

A compounding moat

Every conversation adds to the relapse dataset behind the risk model, and every new helper shortens the wait for the next person.

What members say
4.8out of 5
★★★★★

from 32,600+ ratings on both app stores

App Store4.88.1K ratings
Google Play4.824.5K ratings · 1M+ installs

Store listings, read October 21, 2026.

"I was AMAZED by the amount of support I received on just one initial post."
★★★★★Lauren E. · Google Play
"This App changed my life - without a doubt."
★★★★★"Total Life Changer" · App Store, May 2023
"It does exactly what it's intended to do, make you feel loved in a very dark time."
★★★★★App Store review
"I was immediately connected into recovery by sharing and supporting."
★★★★★"Loving sober sidekick!" · App Store, May 2022
"The team that handles this app demonstrated to me that they TRULY CARE about me and my sobriety."
★★★★★"Best app to help get Sober" · App Store, Aug 2024
"Stay connected and really utilize this app because you're worth it."
★★★★★"Stay connected" · App Store, Nov 2025

Downloads and peer engagements: platform data, October 2026. Missouri: University of Missouri Extension. New members per day: platform data, 2024.

Empathy Algorithm · predictive relapse prevention

The network that answers posts also spots who is about to relapse.

Members tell us when they reset their sobriety date. Across more than a million recovery journeys, that makes one of the largest relapse datasets in recovery. A model reads it daily and flags rising risk while there's time to reach out.

1 · Signals, read daily

What members already do

Timer resetsMood check-insPost languageEngagementGiving support
2 · A risk score for everyone

Members sorted by acuity

80% lower17% moderate3% high
3 · Someone reaches out

Alerts start outreach

Crisis language in a postNewly high risk of relapseRelapse event: a sobriety reset

Shared with a health plan only if the member opts in.

93%

Reported accuracy forecasting relapse 14 days ahead

Two weeks gives a peer, a counselor or an in-network clinician time to reach the member before relapse rather than after.

*Company-reported and not independently verified, as noted in Fortune, Jun 2024.

Revenue

Health plans pay for outcomes. Members never pay.

The app stays free. Plans and employers pay through three lines that run on the same platform and clinical team.

Revenue by year, $M · financial model 04812 3.29 3.82 6.31 5.49 12.83 202620272028
2026 forecastFloor casePlan case

Sober Sidekick financial model, October 2026. Projections, not guarantees. Plan case is net operating income positive from January 2027.

Three lines, one platform
Sober Sidekick platform and PlusPlan and employer licenses for the app and peer network.
Recovery CareIn-network clinical care for our members, billed to the payor, with clinicians and a call center in house.
Gaps in care (Nexus)Outreach that closes care gaps for plans, 14,000+ in Ohio alone.
Customers
CareSource GA · OH · INMPC MDAmbetter AR
Contracting or verbal
Accenture via Optum EWSUnitedHealthcare MOBlue Cross AR
Booked$2.02M

2027 revenue already booked from live CareSource and MPC programs.

Contracting or verbal$3.60M

expected booked 2027 revenue once seven programs sign, up 78%.

In proposal$9.05M

more contract value with Louisiana, HCSC, AmeriHealth, Aetna and MPC.

2027 modeled revenue as of September 2026.

Company story

Built by a founder who knows what one reply at the right moment can do.

On Thanksgiving Day 2018, Chris Thompson woke up in a parking lot after years of addiction and more than ten ER visits. Two hospitals turned him away. About a month into sobriety he realized what helped most was opening up to one other person who understood.

In January 2019, while living in sober living, he built Sober Sidekick around one question: what if an algorithm could get people to help people, at scale?

The early business sold referrals to rehab facilities and brought in nearly $850,000 a year. Chris cut it, went 18 months without a salary, and rebuilt the company on value-based contracts with health plans.

"I don't want to have a customer that wins when my members relapse."

Chris Thompson, Founder & CEO, Fortune
Key milestones
  1. Nov 2018Chris begins his recovery
  2. Jan 2019Sober Sidekick launchesFirst users in Texas and Massachusetts
  3. 2022~150,000 members in 150+ countriesMoves to Bentonville, Arkansas; first Fortune profile
  4. Jul 2023Harvard Business School case publishedTaught in Launching Tech Ventures
  5. 2023Outcomes validatedValidation Institute, 50,000+ member cohort
  6. 2024Value-based health plan contractsLead-generation revenue fully replaced by plan partnerships
  7. 2025Health plan partnerships scaleCareSource, Ambetter Arkansas; Kraft Prize finalist
  8. Dec 2025Passed 1 million downloads2M+ peer engagements on the platform
  9. 2026Recovery Care launches · 1.6M downloadsA broader business after the largest platform contract ended in February
  10. 2027 planFour to nine clinical statesMI, NV, MO, AR, then MS; Accenture returns via Optum EWS
Press and recognition

Taught at Harvard. Covered by Fortune and the health-tech press.

Harvard Business School · case study

Sober Sidekick is taught at Harvard Business School.

The case asks whether a consumer recovery app should give up lead-generation revenue to charge health plans, which is the decision this company made.

Read the coverage ›
Authors
Senior Lecturer Jeff Bussgang and case researcher Kumba Sennaar
Course
Launching Tech Ventures, HBS MBA program
Published
July 2023, from ten interviews; Chris guest-spoke at three sessions
Team and investors

Leadership and backers

CT
Chris ThompsonFounder & CEOLinkedIn ›
JC
Jordan CarlisleChief Product & Technology OfficerLinkedIn ›
RS
Ria ShieldsChief Operating OfficerLinkedIn ›
JG
Jeff GoeChief Growth Officer
ZZ
Zach ZobelPresident, Healthcare SolutionsLinkedIn ›
Investors include
HealthX VenturesAmerican Heart Association VenturesNina CapitalIkigaiCortado VenturesSuncoastWilson Sonsini Investment Co.46 VenturesThe Venture Center